Book Your Appointment Today
Patient Portal
Make an Appointment

Your Rights

You have the right to know what care will cost.

Good Faith Estimate notice · Star Wellness MD, PLLC
Last updated August 5, 2026

What a Good Faith Estimate is

Under federal law — the No Surprises Act — people who are uninsured, or who have insurance but choose not to use it, have the right to receive a written estimate of the expected cost of their care before they receive it. That document is called a Good Faith Estimate.

Because Star Wellness MD is a cash-pay practice and does not bill insurance, this right applies to essentially every patient we see. Honest, upfront pricing is how we prefer to practice anyway — this is simply that commitment, written down and required by law.

In short

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency care. Ask us for one at any time, or before you schedule. If you receive a bill that is at least $400 more than your estimate, you can dispute it.

What your estimate includes

Your Good Faith Estimate lists the expected charges for the care you are scheduling — the visit itself, and the items and services reasonably expected to go with it, such as medications administered in the office, injectables, or in-house procedures.

Some costs are billed by someone other than us and will not appear in our estimate:

  • Laboratory testing is billed directly by the laboratory that performs it, at its own rates.
  • Prescriptions filled at an outside pharmacy, including compounded medications shipped to you, are billed by that pharmacy.
  • Referrals to another practice or facility are billed by that provider, who must give you their own estimate if you request one.

An estimate reflects the plan as it is known when it is written. Your care may change as your provider learns more — a dose adjusted, a treatment added or removed. If your plan changes materially, ask us for an updated estimate, and we will provide one.

When you’ll receive one

You schedule care at least 10 business days aheadWithin 3 business days of scheduling
You schedule care 3–9 business days aheadWithin 1 business day of scheduling
You request an estimate without schedulingWithin 3 business days of your request

You will receive it in writing — on paper or electronically, whichever you prefer — and we will keep a copy in your record. You are also welcome to ask questions about it before you decide anything. Nobody at this practice will rush you into care you have not had a chance to price out.

If your bill is higher than your estimate

If you receive a bill that is at least $400 more than your Good Faith Estimate for the same care, you may dispute the bill through the federal patient-provider dispute resolution process.

  • You must start the dispute within 120 calendar days of the date on your bill.
  • There is a small administrative fee to begin the process, which may be waived if you cannot afford it.
  • A neutral third party reviews your estimate and your bill and decides the amount owed.
  • Starting a dispute will not affect the quality of care you receive here, and we will not retaliate against you in any way for using this process.

Please call us first. If a charge does not match what you expected, call the office at (210) 775-1785. Most differences are a misunderstanding we can resolve in one conversation — and you keep every right described here regardless of how that conversation goes.

For questions about your rights, more information about the dispute process, or to start a dispute, visit cms.gov/nosurprises or call the federal help line at 1-800-985-3059.

How to ask us for one

Just ask — when you book, at your consultation, or any time before you decide.

(210) 775-1785
info@starwellnessmd.com
1652 Pat Booker Road, Universal City, TX 78148

Our published rates for most services are on the pricing page, and payment terms are in our Financial Policy. A Good Faith Estimate goes further: it prices your specific plan of care, in writing, before you commit to it.