Text Message Program Terms.

About the program

Star Wellness MD, PLLC sends two kinds of text messages, each with its own consent:

• Appointment & care messages — confirmations, reminders, scheduling changes, and follow-up instructions, sent to patients who provide a mobile number and consent to contact as part of our intake process.
• Marketing messages — monthly specials, new services, and practice news, sent only to people who have separately opted in to marketing texts in writing. Providing your phone number for appointments does not enroll you in marketing messages.

Message frequency varies. Appointment messages track your scheduled care; marketing messages are typically a few per month. Consent to receive text messages is never a condition of purchasing any goods or services.

Opting out and getting help

Opting out of marketing texts does not stop appointment-related messages needed for your care; to change those, call the office or update your preferences in the patient portal. You can re-join marketing messages at any time by opting in again.

Rates, carriers & eligibility

Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages. The program is intended for adults 18 and older with a U.S. mobile number. If you get a new phone number, please tell us so messages don’t go to the number’s next owner.

Privacy

Text messaging is not a secure channel — please don’t text us detailed health information; use the patient portal instead. Emergencies should never be reported by text: call 911. How we handle your information, including messages that become part of your medical record, is described in our Privacy Policy. Your mobile opt-in and phone number are never sold or shared with third parties for their own marketing.

Contact

Star Wellness MD, PLLC
1652 Pat Booker Rd, Universal City, TX 78148
(210) 775-1785 · info@starwellnessmd.com

See also our Terms & Conditions.